Insuring Better Shipping Experiences

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Protect your bottom line and leverage the highest rated shipping insurance with InsureShield® protection.

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The InsureShield Difference

It's so much more than shipping insurance. Access features to give your business the tools and flexibility needed to succeed.

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Reduce Claims Frustrations

Enjoy no waiting period to file claims. Our 24/7 online portal is always at your finger tips.

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Win Over Customers

With claims paid in days, not weeks, quickly refund or replace items to keep your customers happy.

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DeliveryDefense™ Address Confidence

Handle shipping problems and predict the likelihood of a successful delivery before a label is generated.

Designed for Peace of Mind

We know shipping, freight and supply chains. Rest easy knowing no matter how you ship, we've got you covered.

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  • Highest rated NPS Shipping Insurance

  • Protection across all carriers & modes

  • 90 days to report concealed damage

  • 9-month window to file claims

  • 24/7 access to manage claims

  • Porch piracy protection and customizable coverage

Speak with an Expert

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Ship Smarter with DeliveryDefense™ Intelligence

Leverage cutting edge A.I. technology to predict shipping outcomes to save time and money, while boosting your customer experience.

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FAQs

What is InsureShield® shipping insurance?
InsureShield shipping insurance is protection for your in-transit goods offered through UPS Capital Insurance Agency, Inc. Policies can be created based on your business needs and can include protection for all or part of your supply chain. It just depends on your needs and unique level of risk.
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How does the claims process work?
We typically pay claims within a matter of days assuming all required documents and photos have been provided to support your claim. If additional information is needed to review your claim further, the adjuster will notify you in writing.
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How do I know my shipments are covered?
Each policy and application of protection is different. A great place to start is reviewing your policy. You can access your policy 24/7 through the online portal or reach out to a member of our team to walk you through your policy one-on-one.
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What types of coverage are included in your policies?
Coverage for loss, damage and porch piracy is included. You may also benefit from other items including concealed damage up to 90 days, expedited reshipment for replacement goods and more.
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