UPS Smart Pickup®
Save time and the planet by confirming a pickup when you have packages ready for us, eliminating interruptions to your day.
Who Smart Pickups Are For
Smart Pickup Benefits
How to Enroll in a UPS Smart Pickup
FAQ
UPS Smart Pickup service can also be activated by scanning the account's custom QR code from any smartphone. You can fully manage these settings on the UPS Pickup Dashboard.
UPS Smart Pickup is compatible with all UPS shipping services; however, a Smart Pickup cannot be confirmed by processing a UPS Ground Saver or UPS Worldwide Express Freight shipment. The pickup must be confirmed by processing a package with different service level or by manually confirming the pickup.
If you process your first package after your notify-by time, your UPS Smart Pickup service will be confirmed for the next business day. You also have the option to schedule a same day, one-time pickup if needed.
You must confirm your pickup to schedule UPS Smart Pickup service for that day or the next business day. Once your pickup is scheduled, you’ll receive a Pickup Reference Number (PRN) to reference that pickup.
Using WorldShip:
Set your preferences within WorldShip to automatically schedule UPS Smart Pickup service upon label manifest or prompt the user each day.
- Automatically schedule a Smart Pickup: Upon processing first shipment of the day, WorldShip will automatically schedule the pickup without additional confirmation by user.
- Prompt user prior to scheduling a Smart Pickup: Upon processing first shipment of the day, WorldShip will ask the user if they would like to schedule a pickup.
Using UPS.com Shipping:
When creating your shipment, you can choose between the following options in the Shipping Service section to confirm your pickup:
- Request today’s Smart Pickup: Your pickup will be confirmed for the same day, as long as the first package is processed by the notify-by time.
- Request tomorrow’s Smart Pickup: Your pickup will be scheduled for the next business day.
- Schedule a UPS One-Time Pickup: If your notify-by time has already passed, you have the option to schedule a separate pickup from your UPS Smart Pickup service for the same day or next business day.
Using CampusShip:
You will be able to schedule your UPS Smart Pickup service in the Shipment Processing screen and can choose from the following options:
- Include this shipment with the Smart Pickup: Confirms pickup for the same day if the first package is processed by the notify-by time. Otherwise, a pickup will be scheduled for the next business day.
- Schedule a UPS One-Time Pickup: A separate pickup from your UPS Smart Pickup service will be scheduled for same day or next business day.
Using a Non-UPS Shipping Platform:
UPS Smart Pickup service customers shipping on third-party platforms integrated with UPS Pickup or transactional Shipping APIs (PLD is transmitted to UPS upon manifest) will automatically confirm their pickup after processing their first shipment of the day.
You may also easily schedule your UPS Smart Pickup service through the UPS Pickup Dashboard. Select Request a Smart Pickup to schedule your pickup or generate your account-specific QR code, which can be printed and scanned from any smartphone to confirm a pickup.
Full UPS Smart Pickup service functionality is also available by integrating the UPS Pickup API, which can be access through the UPS Developer Portal.
To access and update your pickup preferences:
- Log in (if you have not already) and go to your UPS Pickup Dashboard.
- Choose your account from the drop-down menu.
- Click on “Pickup Settings”, then “Pickup Options”.
- View or update pickup type and time options.
Need a Different Pickup Option?
UPS has flexible pickup solutions designed to match the pace of your business.